Frequently asked questions
Reservations can be made online anytime by clicking "Book Now" at the top of any page. To book by phone, call us at +1 (406) 545-1622.
Yes, depending on availability. If you're already with us, please let us know as soon as possible before checkout and we'll do our best to accommodate you. This may include relocating you to a similar room.
We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB) through our secure Mews payment system. Apple Pay is supported on compatible mobile devices. We do not accept cash payments.
Yes. Your credit card will be charged within 7 days after we confirm your reservation. The deposit amount and timing vary by rate type. Full details are shown at checkout before you confirm your booking.
Check-in May 15 to October 15: Cancel at least 10 days before arrival for a refund (less a $25 cancellation fee).
Check-in October 16 to May 14: Cancel at least 3 days before arrival for a refund (less a $25 cancellation fee).
Group bookings (4+ rooms): 30-day cancellation notice required.
Advance Purchase or Black Friday rates: Non-refundable and non-cancellable.
If you cancel within the cutoff window, your deposit is non-refundable. You're always welcome to send a friend or family member in your place.
State and municipal tax is added at checkout on top of your room rate.
Yes. For groups of 4 rooms or more, please contact us at duckinnlodge@whiterainbow.com or +1 (406) 545-1622 to coordinate. For full-property rentals, see The Whole Lodge.